Thank you for purchasing LUTs and Premiere Pro video templates from FFMEDIA. Please read our refund policy carefully before making a purchase.

No Refunds

All sales of LUTs and Premiere Pro video templates are final. Due to the digital nature of our products, we do not offer refunds, exchanges, or cancellations. Once you have gained access to the digital product, we are unable to revoke access, making it impossible to return the product. Therefore, we have a strict no-refund policy.

Product Descriptions

We strive to provide accurate descriptions and images for all our products. Please review all available information, including product descriptions, previews, and any provided demos before making a purchase. If you have any questions or require additional information about a product, please contact us before completing your purchase.

Technical Issues

If you experience any technical issues with our products, please contact our support team at [[email protected]]. We are committed to assisting you with resolving any technical problems you may encounter to ensure you can fully utilize the products you have purchased.

Incorrect or Defective Products

In the unlikely event that you receive a product that is incorrect or defective, please contact us within 7 days of purchase. We will review your case and provide assistance, which may include providing the correct product or a replacement.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

[email protected]